- Value x Velocity
- Posts
- Unlock better customer interviews in 5 short days 🔓
Unlock better customer interviews in 5 short days 🔓
I’m opening the first round of my Customer Conversations That Don’t Suck email mini-course. You’ll learn a simple system to turn awkward chats into clear answers you can use.

What you’ll need to get started
Sign up below and think about the following three things before you get your first email from me tomorrow:
A customer call that went sideways. We’ll fix it together.
One looming decision (pricing, feature order, messaging, anything), where you want real input.
Twenty minutes a day for the next 5 days, first thing in the morning.
The 5-day schedule
📍Day 1 – Stop asking the wrong questions
📍Day 2 – A curiosity move that opens people up
📍Day 3 – Why customers hide the truth (and how to surface it)
📍Day 4 – Turn raw talk into clear insight
📍Day 5 – Build your repeatable interview playbook
Each lesson stands on its own, but they stack fast. Expect a few habits to get broken, and better ones to take their place.
If you want sharper conversations and decisions you can trust, let’s get started! Sign up below, and I’ll see you on Day 1!